Terms & Conditions
We may at any time revise these Terms and Conditions by updating this posting and changing the effective date indicated below. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.
All prices include VAT tax applicable at the time, which is currently 25% (within the European Union). Shipping costs will be added to the prices, unless otherwise stated. By placing an order at shop.konario.com, you approve of the current terms and conditions stated below and you certify that all information you have submitted about yourself is correct.
© Every Sense Entertainment AB
Once you have completed your order, an order confirmation will be sent to your e-mail address. In the confirmation you will find the information about your products, along with the price, billing and shipping addresses. If there is an error in the order confirmation, you should contact our customer service immediately.
Right to cancel a purchase
When purchasing products at shop.konario.com you will always have 30 days to cancel the purchase as of the date when you received the product that you ordered. You are responsible for checking that the package and products are undamaged when you receive them.
You have 30 days to cancel the purchase as of the date when you received the package, provided that the product is returned unused in the undamaged original packaging and, in cases where the goods are sealed, the seal must be intact. You can then choose whether you would like to exchange for another product, or get a refund. If you would like to make an exchange, please contact our customer service before sending the product back to us. For exchanges and returns, you are responsible for the return shipping costs. When returning items, it is important that you clearly write both shop.konario.com and your order number on the package. Then, send it to:
4 Knape AB
C/O Wallink AB
Processing of returns typically takes between 1-3 weeks. Remember to save the receipt for your return and send it in a way that it can be traced. By doing so, we will be able to reimburse you even if the package is lost during the return delivery.
Limitation of liability
We assume no responsibility for indirect damages that may arise from the product. We accept no liability for delays/errors arising out of circumstances beyond the company's control. Examples of such circumstances include delivery restrictions or non-delivery from suppliers. Furthermore, we accept no liability for any changes to products/product features that have been altered by a supplier or due to other factors beyond our control.
You must provide valid and accurate delivery information. If nonviolencestore gets back a package that was sent to the wrong address or which was never collected, you will be responsible for paying the new shipping costs.
Outside the EU
Any import VAT or customs fees must be paid by you, the customer.
“We” “our” and “ours” in the text above refers to shop.konario.com which is managed by 4 Knape AB in agreement with © Every Sense Entertainment AB.
4 Knape AB
Org. No. 556807-9742